TERMS AND CONDITIONS:

  • BILLS ARE PAYABLE IN OUR OFFICE WITH CHECK, DEBIT/CREDIT CARD OR MONEY ORDER. 
  • IF YOU WISH TO PAY WITH CASH, YOUR BILL CAN BE PAID AT BUILTWELL BANK.  
  • UTILITY BILLS ARE A RECURRING CHARGE.
  • IN THE EVENT OF NOT RECEIVING A BILL, THIS DOES NOT RELIEVE YOU OF YOUR RESPONSIBLITY TO PAY.
  • PLEASE CONTACT OUR OFFICE AT (931) 762-9481 TO INQUIRE ABOUT THE AMOUNT YOU OWE.
  • IF YOU FAIL TO PAY YOUR BILL AND YOUR WATER IS DISCONNECTED FOR NON-PAYMENT, A $50.00 RECONNECT FEE WILL BE ADDED TO THE TOTAL OF YOUR BILL.
  • ALL FEES ARE NON-REFUNDABLE.
  • WATER DISCONNECTED FOR NON-PAYMENT WILL ONLY BE TURNED BACK ON DURING REGULAR BUSINESS HOURS.
  • IF WATER IS DISCONNECTED FOR NON-PAYMENT, A PAYMENT IN FULL MUST BE RECEIVED IN OUR OFFICE NO LATER THAN 2:00 PM FOR THE WATER TO BE RECONNECTED THE SAME DAY.  ALL PAYMENTS AFTER 2:00 PM WILL BE RECONNECTED THE FOLLOWING BUSINESS DAY.

AFTER YOU SUBMIT CONTRACT FORM CLICK ON NEW SERVICE PAYMENT TO PAY CONNECT AND NEW TAP FEES