OTHER FEES:

OTHER FEES DESCRIPTIONAMOUNT
Returned Check Service Charge$35.00 per returned check
Reconnection Fee (during regular business hours)$50.00 per reconnect
Reconnection Fee (after regular business hours)$150.00 per reconnect
Relocating Meter Fee$800.00
Cut Lock Fee$100.00 per cut lock
Tampering Fee 
$350.00 per occurrence
Late Payment Fee

10% of water service

Water Theft $350.00 per occurrence plus cost of water used


Leak adjustments will be given after a customer has had a leak that resulted in an increase of more than $100.00 over their average three month bill. Proof of leak repaired must be provided and the adjustment would apply as follows using the formula below: 


The average bill will be calculated and the remainder will be adjusted at a charge of $3.00 per one thousand gallons plus 10% plus sales tax.


EXAMPLE:

Based on an average bill of 9,400 gallons                                                                                   Cost                   $       91.40

                                                                                                                                                   Sales Tax           $         8.91

                                                                                                                                                   Total Bill            $     100.31


Based on a leak of 287,000 gallons                                                                                           Cost                     $ 2,451.00

                                                                                                                                                   Sales Tax            $    238.97

                                                                                                                                                   Total Bill             $ 2,689.96

Gallons leaked                                    287,000

Less Average Gallons Used                   9,400

                                                            277,000 gallons x $3.00                                                 Cost                    $   832.80

                                                                                                                                                   X 10%                  $     83.28

                                                                                                                                                   Subtotal              $   916.08

                                                                                                                                                   Sales Tax            $     89.32

                                                                                                                                                   Total                   $1,005.40

                                                                                                                                                   Plus Average Bill $   100.31

                                                                                       TOTAL BILL AFTER ADJUSTMENT                                      $1,105.71


If the leak inside the meter box is on the customer side of the meter and causes a noticeable increase in the customer's bill, the customer will be charged an average bill for that month.

TAP FEES APPROVED 07/18/2019
3/4" WATER TAP WITH METER  $1,600.00 
1" WATER TAP WITH METER$2,500.00
2" WATER TAP WITH NO METER
$2,900.00
4" WATER TAP WITH NO METER
$3,250.00
6" WATER TAP WITH NO METER
$3,750.00


                                                                                          CONNECTION FEES


  • Connection Fees paid before 2pm          Service will be connected same day
  • Connection Fees paid after 2pm             Service will be connected the following business day
  • Any water turned off for nonpayment      Service will be turned back on during regular business hours

There will not be any phone calls or late notices sent to remind you to pay your bill.

                                                                                       NON-PAYMENT POLICY


All bills are payable upon receipt. Payment can be made at First Volunteer Bank, Utility Office or by mail. Any bill not paid within 10 days of the late date, the meter will be locked and there will be a SERVICE CHARGE OF $50.00 to have service reinstated. Service will be reinstated only during regular office hours 8:00 A.M. to 4:00 P.M. For your convenience, we accept Visa and Mastercard at the Utility Office. Any bill paid after the late date must be paid at the Utility Office with check, money order, Visa or Mastercard. No cash will be accepted at the Utility Office. This is for your protection and ours.

LEAK ADJUSTMENT POLICY