OTHER FEES:
| OTHER FEES DESCRIPTION | AMOUNT |
|---|---|
| Returned Check Service Charge | $35.00 per returned check |
| Reconnection Fee (during regular business hours) | $50.00 per reconnect |
| Reconnection Fee (after regular business hours) | $150.00 per reconnect |
| Relocating Meter Fee | $800.00 |
| Cut Lock Fee | $100.00 per cut lock |
| Tampering Fee | $350.00 per occurrence |
| Late Payment Fee | 10% of water service |
| Water Theft | $350.00 per occurrence plus cost of water used |
| 3/4" WATER TAP WITH METER | $1,600.00 |
| 1" WATER TAP WITH METER | $2,500.00 |
| 2" WATER TAP WITH NO METER | $2,900.00 |
| 4" WATER TAP WITH NO METER | $3,250.00 |
| 6" WATER TAP WITH NO METER | $3,750.00 |
NON-PAYMENT POLICY
All bills are payable upon receipt. Payment can be made at First Volunteer Bank, Utility Office or by mail. Any bill not paid within 10 days of the late date, the meter will be locked and there will be a SERVICE CHARGE OF $50.00 to have service reinstated. Service will be reinstated only during regular office hours 8:00 A.M. to 4:00 P.M. For your convenience, we accept Visa and Mastercard at the Utility Office. Any bill paid after the late date must be paid at the Utility Office with check, money order, Visa or Mastercard. No cash will be accepted at the Utility Office. This is for your protection and ours.
LEAK ADJUSTMENT POLICY
Leak adjustments will be given after a customer has had a leak that resulted in an increase of more than $100.00 over their average three month bill. Proof of leak repaired must be provided and the adjustment would apply as follows using the formula below:
The average bill will be calculated and the remainder will be adjusted at a charge of $3.00 per one thousand gallons plus 10% plus sales tax.
EXAMPLE:
Based on an average bill of 9,400 gallons Cost $ 91.40
Sales Tax $ 8.91
Total Bill $ 100.31
Based on a leak of 287,000 gallons Cost $ 2,451.00
Sales Tax $ 238.97
Total Bill $ 2,689.96
Gallons leaked 287,000
Less Average Gallons Used 9,400
277,000 gallons x $3.00 Cost $ 832.80
X 10% $ 83.28
Subtotal $ 916.08
Sales Tax $ 89.32
Total $1,005.40
Plus Average Bill $ 100.31
TOTAL BILL AFTER ADJUSTMENT $1,105.71
If the leak inside the meter box is on the customer side of the meter and causes a noticeable increase in the customer's bill, the customer will be charged an average bill for that month.
CONNECTION FEES
There will not be any phone calls or late notices sent to remind you to pay your bill.